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Anticipate failures

Jin Machine dryer is equipped with dozens of data monitoring points, through the automatic analysis of the system and remote manual analysis, the system status can be judged and expected, equipment problems can be found in advance, and small problems can be avoided from developing into big problems.

For example, through the attenuation detection of air volume and fan temperature detection, on-site personnel are required to check the filter element and pipeline in advance to determine whether the pipeline or filter element is abnormal, such as pipe damage, deflated, filter element blockage, etc. can be found in time to avoid future expected fan or other failures.

Traditional after-sales service not only increases the cost of equipment manufacturers, but also leads to an increase in user costs. Failure to predict the failure leads to product quality problems, sudden equipment shutdown causes waste of raw materials, and long maintenance time leads to production stagnation, delays the construction period, and affects production.

The drawbacks brought by traditional after-sales

1 Unnecessary business trips Many problems are only very minor faults, may not be called a problem, as long as the manufacturer telephone guidance, can be completely solved. However, because the user cannot describe it, it is not clear why it is, so he can only travel. 2. Inaccurate user fault feedback The user's feedback on the problem is inaccurate, and he cannot judge what the problem is, which may be a big problem or a small problem, and can only go to the scene. 3. When traveling on a business trip, the engineer does not bring enough spare parts and tools Due to unclear faults and poor communication, maintenance personnel carry either fewer spare parts or are wrong, and can only wait for logistics shipments, which prolongs the travel time. 4. It is impossible to prevent the occurrence of failures in advance Only when there is an obvious failure, or when a problem is found in the manufactured product. 5 No data to back it up, just experience If the after-sales personnel are inexperienced, they cannot quickly determine where the problem is, and the inspection in many aspects delays time and the maintenance progress is slow.
The convenience of remote after-sales

1. Remote detection to determine the cause of the failure With the support of all-round data, through automatic system analysis and remote manual analysis, the system status can be judged and the cause of the problem can be known. If only need telephone communication guidance, there is no need to send people to travel, such as users can not repair themselves, manufacturers according to accurate data judgment, prepare tools and spare parts door-to-door service. 2. Predict equipment failure in advance and reduce equipment failure rate Jinyue's dehumidification and drying equipment will automatically alarm when there is an abnormality in some detection positions. Through continuous research and experimentation, Jinyue allows the equipment to have enough time to judge and analyze and solve the problem after the alarm is issued, so as to prevent major failures of the equipment and lead to shutdown. 3. Establish effective communication with users Through 24-hour data collection, the system automatically and manually analyzes, for the equipment condition, Jinyue mechanical engineers have a more intuitive understanding of the equipment status, and interact with the on-site production personnel in real time, as if they were there. 4. Modify equipment parameters at any time and place In the actual operation of the equipment, due to the different site environment, the user may not be able to provide some of the production conditions required by the manufacturer, and the manufacturer can help the user solve the production difficulties by modifying the operating parameters remotely. 5. Make maintenance simple and easy to operate Jinyue has a special person to analyze remote data, provide maintenance plans in advance before engineers go to repair, and solve problems in a targeted manner, without the need to check and analyze again on site, saving time.